Contacted customer service regarding colour matching, due to wanting to blend this colour & ash blonde wefts which were not in stock. After a week going back and forth, changed the brief. Wore the costs of this particular colour. Completed another order with a different brief to colour match with available stock, still waiting due to very slow communication and the blonde that were in stock, were then on pre order. Terrible customer service despite great quality extensions, when matched appropriately and have them reach me.